FAQ
Frequently asked questions
FAQ
Frequently asked questions
Pricing FAQ
Many other management companies charge between 50%-100% of one month’s rent as a lease fee, which is charged every tenant turnover year too.
However, this can vary depending on different circumstances. For example, if your home has a pool or hot tub we may advertise a higher security deposit to help cover any cleaning or repair costs associated with them.
Pricing FAQ
Many other management companies charge between 50%-100% of one month’s rent as a lease fee, which is charged every tenant turnover year too.
However, this can vary depending on different circumstances. For example, if your home has a pool or hot tub we may advertise a higher security deposit to help cover any cleaning or repair costs associated with them.
Owner FAQ
*Holidays and weekends may delay processing times.
We provide a very personal and quality service to all of our clients and believe our interests should align to have a long, successful relationship.
-Portland
-Beaverton
-Hillsboro
-Tigard
-Tualatin
-Lake Oswego
-Oregon City
-Clackamas
-Happy Valley
-Milwaukie
-Gresham
-Troutdale
-Sandy
-Gladstone
-West Linn
Example #1: You set your maintenance & repair limit to $400, gutter cleaning $300 – We will not contact you.
Example #2: You set your maintenance & repair limit to $200, toilet needs to be replaced – We will contact you.
We do personal showings and allow potential tenants to self-show with a schedule 2-hour window lockbox code which can greatly improve the efficiency and reduce vacancy times. Tenants are able to view the home at their earliest convenience and apply online form their smartphones.
You’re welcome to not allow specific types of pets or size of pets too. Example: No cats or large dogs over 50lbs.
Owner FAQ
*Holidays and weekends may delay processing times.
We provide a very personal and quality service to all of our clients and believe our interests should align to have a long, successful relationship.
-Portland
-Beaverton
-Hillsboro
-Tigard
-Tualatin
-Lake Oswego
-Oregon City
-Clackamas
-Happy Valley
-Milwaukie
-Gresham
-Troutdale
-Sandy
-Gladstone
-West Linn
Example #1: You set your maintenance & repair limit to $400, gutter cleaning $300 – We will not contact you.
Example #2: You set your maintenance & repair limit to $200, toilet needs to be replaced – We will contact you.
We do personal showings and allow potential tenants to self-show with a schedule 2-hour window lockbox code which can greatly improve the efficiency and reduce vacancy times. Tenants are able to view the home at their earliest convenience and apply online form their smartphones.
You’re welcome to not allow specific types of pets or size of pets too. Example: No cats or large dogs over 50lbs.
Tenant FAQ
If you cannot access your portal you can still pay rent through a roommate’s or spouse’s portal. Our software allows tenants to make custom payments and does not make you pay the full amount in one transaction.
You can also mail us a Money Order or Cashiers Check to:
ProFast Properties
650 NE Holladay st
#1600
Portland, Oregon 97232
***The check must be postmarked before the 5th day of the month to avoid an $80 late fee. Weekends and Holidays may effect the postmarked date, be sure to plan ahead.
If the issue is a life threatening or major emergency please call the appropriate contacts.
For example:
-Home fires or break-ins call 911
-Gas leaks call gas company & 911
-Water line break/flooding call city to turn off water.
Option #1: You can invite a ‘replacement’ roommate to fill out an application to be screened.
Option #2: You can remain in the home yourself (and any other remaining roommates) if you meet the minimum income requirement.
With either option we will require all tenants to sign an agreement to allow the removal of 1 tenant from the lease and no longer be held responsible. Everyone must sign and agree.
Tenant FAQ
If you cannot access your portal you can still pay rent through a roommate’s or spouse’s portal. Our software allows tenants to make custom payments and does not make you pay the full amount in one transaction.
You can also mail us a Money Order or Cashiers Check to:
ProFast Properties
650 NE Holladay st
#1600
Portland, Oregon 97232
***The check must be postmarked before the 5th day of the month to avoid an $80 late fee. Weekends and Holidays may effect the postmarked date, be sure to plan ahead.
If the issue is a life threatening or major emergency please call the appropriate contacts.
For example:
-Home fires or break-ins call 911
-Gas leaks call gas company & 911
-Water line break/flooding call city to turn off water.
Option #1: You can invite a ‘replacement’ roommate to fill out an application to be screened.
Option #2: You can remain in the home yourself (and any other remaining roommates) if you meet the minimum income requirement.
With either option we will require all tenants to sign an agreement to allow the removal of 1 tenant from the lease and no longer be held responsible. Everyone must sign and agree.